WHAT ARE YOUR SHIPPING RATES?
All single buy crates - Flat rate $10 shipping to Canada and continental USA addresses (excluding Hawaii and Alaska).
Subscription crates are subject to a $10 flat rate shipping fee to all Canadian addresses, and all continental USA addresses (excluding Hawaii and Alaska).
Shipping to countries outside of Canada and continental USA is variable, based on location and weight of the package. Your rate will be calculated at checkout.
Crates are shipped via Canada Post. Due to COVID-19, shipping times may take longer than usual are not guaranteed.
WHERE DO YOU SHIP CANUCK CRATES TO?
Because of the nature of our products, we are not able to ship all crates to every country.
If you do not see your country listed, please send us a message and we will work out a solution with you to get your parcel shipped.
North America and the Caribbean: Anguilla*, Antigua* Aruba, Bahamas*, Barbados, Bermuda, British Virgin Islands, Canada, Cayman Islands*, Curacao, Dominica*, Dominican Republic, El Salvador, Grenada*, Guatemala*, Haiti, Honduras*, Jamaica*, Mexico*, Puerto rico, United States, Saint Lucia, St. Vincent & Grenadines
South and Central America: Argentina, Bolivia, Chile, Costa Rica, Belize, Trinidad and Tobago
Europe: Albania, Andorra*, Belgium*, Bosnia*, Bulgaria*, Croatia*, Estonia, Faroe Islands, Finland*, France, Georgia*, Germany, Gibraltar*, Greece, Greenland, Ireland, Latvia, Liechtenstein, Luxembourg, Malta, Monaco*, Netherlands, Norway, Poland, Portugal*, Romania, UK, Slovenia*, Spain, Sweden, Switzerland
Oceania: Australia, French Polynesia, New Zealand, Kiribati, New Caledonia, Solomon Islands, Tonga
Asia: China, India, Singapore, Cambodia, Kazakhstan, Maldives, Nepal, Sri Lanka, Tajikistan
Middle East and Africa: Ghana*, Israel, Kenya, Kuwait, Liberia, Mali, Morocco, Namibia*, Oman, Rwanda, Sierra Leone
*Countries marked with * have some customs restrictions. Depending on the restriction we may need to swap an item or two in your crate. Items will always be of equal or higher value and we will always notify you of the change. Restrictions include items of animal origin, dairy, liquids, salt, seeds, coffee, tea, honey, etc.
WHO ARE YOUR SHIPPING CARRIERS?
Our crates are shipped via Canada Post.
HOW MUCH DUTIES AND TAXES WILL I HAVE TO PAY TO SHIP MY ORDER OUTSIDE OF CANADA?
Customs policies vary from country to country; we try and cover the cost of duty wherever we can. For an unexpected charge, please let your recipient know they may be asked to pay a small fee upon the arrival of the parcel.
WHY DO YOU ONLY ALLOW 1L OF MAPLE SYRUP PER CRATE?
Maple syrup is very sticky, and very heavy. We don't want maple syrup to get all over the other products in the small chance that there is a leak so we limit the amount that we put in each box (we also wrap it separately to really make sure the syrup doesn't leak!).
Syrup is also very heavy, and to be able to ship our packages economically we have to limit their weight.
Hey! I'm Catherine, the youngest Canuck. I've lived overseas and know what it's like to miss the familiar flavours and scents of home, like maple syrup, camp fire, and roasted marshmallows!
Hey, I'm Tammy! The first Canuck sister. I loved growing up in Southern Ontario, making the most of each season every time it came around. From water skiing on Eels Lake in the summer and lounging in the shallow waters of Wasaga Beach, to snowboarding down a Blue Mountain run in the winter, and jumping through the biggest mound of leaves at the cottage in the fall.